Amazing Service And Quality Of Work Done!
5 out of 5 - by Stephen M. on Apr 30, 2016
Just found out that I could post a review so decided to sing their praises!!. I am a local restaurant owner in Kelowna and had occasion to use the services of Mr Rooter a few years ago for a stopped up drain. Now to be fair i called Mr. Rooter because i knew Peter( a service technician) and wanted to use the company he worked for. Peter was already booked for a job so they sent out Ryan. The impression he made on me with the service, professionalism and knowledge he exhibited as well as the quality of work he completed, compelled me to call his boss the minute he left my "shop". I told the person on the phone that i was extremely impressed with Ryan and that i would be using them any time i was required to pay for plumbing needs. About a year ago i had some problems with the drainage system, i had called Mr Rooter and they sent Ryan around...he found major issues in the plumbing and i thought it was all gonna hang on my shoulders. Ryan immediately got on the phone with my landlord and explained the situation ...including the fact that this problem was beyond my responsibility, even though this could have lost him the contract (as my landlord has plumbers on staff). My landlord agreed to have Ryan continue the work and we have had no issues since, again i was more than impressed with Ryan and the work he has done for me over the years and i will reiterate the fact that if i am going to pay a plumber for anything i will always call Mr Rooter.
Service Provided by Ryan Simpson (Service Technician)